Customer Service Hotline: 8684 1000 | Mon to Fri 9am-9pm, Sat and Sun 9am-5pm

Careers

Dental Surgeons/ Specialists


Details

-Busy practice with modern equipment (Laser, CBCT) and experienced dental assistants
-High basic salary, substantial training grant
-Training program and personal mentorship
-Immediate equity in the clinic will be given to driven candidates

Requirements
-Qualifications recognized by the Singapore Dental Council

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Dental Assistants


Duties & Responsibilities 

-Assist the dentists in all treatments and ensure the comfort of patients
-Preparation of dental materials for the respective treatments
-Ensure the cleanliness and sterilization of all dental equipment
-Assist in front office, patient registrations and any ad hoc administrative duties

Requirements
-Possess at least a PSLE/O level certification
-Working experience in this field is preferred
-Bilingual in English and Mandarin preferred (to liaise with mandarin speaking associates)
-5 days work week (4 weekdays + 1 day weekend)
-13th month annual wage supplement (AWS) is payable
-Individual performance bonus of up to 3 months is payable for qualifying nurses
-Locations: Bukit Panjang, East Coast, Whampoa, Sengkang, Bedok, Pasir Ris, Tampines, Serangoon, Toa Payoh, Boon Keng, Jurong West, Bukit Batok, Ang Mo Kio and Tanjong Pagar

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Full-time / Part-time Customer Service Officer 


Duties & Responsibilities

1. Customer Relationship Management

-Be the company’s first point of contact with all stakeholders
-Manage customers’ enquiries from all channels (Call Center Hotline, E-mails, Whatsapp, Online Messages) in accordance to company’s communication policy
-Engage customers actively by identifying their needs and making relevant recommendations
-Convert enquiries into appointment bookings, followed by system entry
-Manage customers’ feedback in a timely manner, with the ability to identify and escalate priority issues to the management
-Record call information according to company’s standard operating procedures

2. Receptionist Duties (where required) 

-Handle front desk duties

3. Outreach Events (where applicable)

-Help out at the registration booth
-Handle queries from members of public

4. Administrative Duties

-Update of training materials (frequently-asked-questions fact sheet) in a timely manner
-Perform simple clerical work for the marketing team (Archival of documents, Data Entry)

5. Any other duties as assigned by Management

Requirements
– An outgoing individual who loves interacting and possess exceptional people skills
– Good writing and communication skills (Preferably B4 and above for O-level English)
– Fluent in English and Mandarin in order to serve a large group of mandarin speaking clientele
– Internet Savvy and proficient with Microsoft Office e.g. MS Word, Excel, Powerpoint
– Prior experience in healthcare, hospitality, or customer service will be an advantage

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Operations Executive (Oral Health Therapist) 


Details

-5 day work week
-Attractive renumeration
-Good career prospect and advancement

Requirements
-Have a solid understanding of dentistry as a profession
-Not necessary to be registered with SDC
-An interest in management and operational aspects of the dental business
-Good writing and communication skills
-Enjoy working with an A team of clinical and management staff
-Willing to learn and take on new challenges (prior experience in management is not necessary)
-Can contribute to our growing organisation in various aspects including operations, training, human resources, marketing and procurement


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Locum Oral Health Therapists

 

Requirements
-Working experience as a OHT for 5 years and more
-Have a valid PART I licence and DO NOT require direct supervision from a dentist,
-Enjoy working with a team of clinical and management staff
-Willing to move around within a cluster of clinics


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Interested candidates, please send your detailed resume with a recent photo to HR@advanceddental.com.sg
We regret that only short-listed candidates will be notified.